How do I log a class? +
Go to the Home tab, fill in the date, location, and add one or more shifts using the + Add shift button. Each shift needs a class name, time, hours, and rate. Hit Submit when done.
What is the current pay period? +
Pay periods run bi-weekly (every two weeks). Your current period dates are shown in the dropdown at the top of the Home tab. You can switch to past periods to review or add missed entries.
Can I submit hours for a previous pay period? +
Yes — select a past pay period from the dropdown on the Home tab, enter your shifts, and submit. Prior period submissions are flagged as late and included in the next payroll report. You’ll see them listed separately on your Home tab.
How does the weekly shift bonus work? +
If you teach 6 or more hours in a single week, you earn a $5/hr bonus applied retroactively to all hours that week. The progress tracker on your Home tab shows how close you are each week.
What is the Pole 11+ bonus? +
When logging a pole class with 11 or more students, check the Pole 11+ checkbox on that shift. You’ll earn a $5 bonus on top of your hourly pay for that class.
How do I log a commission? +
On the Home tab there’s a dedicated Log Commission card. Enter the amount, date (defaults to today), and an optional note. Commissions appear separately from shifts in your entry list and pay summary.
I submitted wrong hours — can I fix it? +
Yes — on the Home tab, tap any entry to expand it and hit Edit. You can correct hours, rate, class name, or time. If the pay period has already been processed, contact admin directly.
Can I undo a delete? +
Yes — if you delete an entry by mistake, an Undo option appears briefly at the bottom of the screen. Tap it before it disappears to restore the entry.
What does it mean if my submission is not approved? +
Some staff require manual payroll approval. If your timesheet hasn’t been approved you’ll receive an email. Review your entries, make any corrections, and resubmit — your payroll admin is notified automatically when you do.
How do I view my pay history? +
Go to the Profile tab and scroll down to My Pay History. Choose a date range, hit Load Pay History, and you’ll see a full breakdown. Toggle between a period summary and a shift-by-shift view, or export as a PDF.
Can I download my pay statement for the current period? +
Yes — once you have entries logged, an ⬇ Export button appears in the top right of the This Pay Period card on Home, and also on the Reports tab. It opens a formatted statement you can print or save as PDF.
How do I change my email or PIN? +
Go to the Profile tab. You can update your email, set a username for login, and change your PIN. Changes take effect immediately.
Can I set a profile photo? +
Yes — go to the Profile tab, tap the pencil icon on the avatar, choose a photo, and hit Save photo.
How do I check my hours and pay at a glance? +
The summary bar on the Home tab shows your total shifts, commissions, hours, and gross pay for the selected period. Switch periods using the dropdown to review past periods.
What’s on the Reports tab? +
The Reports tab shows a day-by-day breakdown of your logged entries for the selected pay period. Use the dropdown to switch periods, and the Export PDF button to download a statement.
Will I get an email when payroll is sent? +
If your admin has enabled email reports for your account, yes — you’ll receive a pay breakdown when the payroll report is processed. Ask your admin if you’re unsure whether it’s turned on.
Can I install this as an app on my phone? +
Yes — on iOS open the site in Safari, tap Share, and choose Add to Home Screen. On Android use Chrome and tap Add to Home Screen from the menu. You’ll get a full-screen app with no browser bar.
How do I report a bug or ask a question? +
Scroll down on the Support tab. Use Report a Bug for anything broken, or Message Support for general questions. An admin will reply to your email.
